Privacy Policy

Memory Reversal Medical | memoryreversalmedical.uk Last Updated: June 2026

1. Introduction

Memory Reversal Medical (“we”, “us”, “our”) is an online medical consultation service operated by Dr. Anil Mane, a registered medical practitioner in the United Kingdom. We are committed to protecting the privacy and confidentiality of every person who visits our website or uses our services.

This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and what rights you have in relation to your data. Please read it carefully before using our website or booking a consultation.

By using this website, you agree to the terms of this Privacy Policy.

2. Who We Are

Service Name: Memory Reversal Medical Website: memory-reversalmedical.uk Practitioner: Dr. Anil Mane, MBBS (registered with the UK General Medical Council) Contact Email: memoryreversalmedical@gmail.com

3. What Information We Collect

We collect the following categories of personal information:

a) Information you provide directly:

Full name
Email address
Phone number (including country code)
Your relationship to the patient (if booking on behalf of someone else)
Patient’s name, age, gender, and country of residence
Preferred consultation date and time
Any additional medical or personal information you voluntarily share in the booking form or during consultation

b) Information collected automatically:

IP address and approximate location
Browser type and device information
Pages visited and time spent on the website
Referring website (how you found us)

This automatic data is collected through standard website analytics tools and does not personally identify you unless combined with other information.

c) Medical information shared during consultation:

Medical history, current symptoms, and cognitive assessment details shared verbally or in writing during your video consultation

4. Why We Collect Your Information

We use your personal information for the following purposes:

To schedule and confirm your consultation appointment
To conduct your medical consultation and provide clinical advice
To send you a written summary of your consultation findings and recommendations
To follow up on your care and monitor your progress if you are an ongoing patient
To respond to your enquiries or messages
To improve the quality of our website and services
To comply with our legal and professional obligations as a registered medical practitioner

We do not use your information for marketing, advertising, or profiling purposes.

5. Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases for processing your data:

Legitimate interests — for website analytics and general enquiry responses
Performance of a contract — to deliver the consultation service you have booked
Vital interests / explicit consent — for processing special category data (medical and health information)
Legal obligation — where we are required to retain records under professional or regulatory guidance

6. Medical Confidentiality

All health and medical information you share with us is treated with the strictest professional confidentiality, consistent with the standards of the UK General Medical Council (GMC) and the principles of medical ethics.

Your medical information will not be disclosed to any third party without your explicit written consent, except in the following limited circumstances:

Where disclosure is required by law or a court order
Where there is a serious, immediate risk to your life or the life of another person
Where you have given explicit consent to share information with your local GP or treating physician

7. How We Store and Protect Your Data

Your personal and medical data is stored securely using encrypted storage solutions. Video consultations are conducted via secure, end-to-end encrypted platforms. We take appropriate technical and organisational measures to protect your information against unauthorised access, accidental loss, alteration, or disclosure.

We retain consultation records for a minimum of 8 years from the date of your last consultation, in line with UK medical record retention guidelines. After this period, data is securely deleted.

8. International Data Transfers

Our service is available to patients in India, the UK, and worldwide. If you are based outside the UK, please be aware that by submitting your information and booking a consultation, you consent to your data being processed in the United Kingdom, where data protection laws may differ from those in your country.

9. Sharing Your Data

We do not sell, rent, or trade your personal information. We may share limited data with trusted third-party service providers who assist us in operating our website and delivering services (for example, appointment scheduling tools or video call platforms). These providers are contractually bound to handle your data securely and only for the purposes we specify.

10. Cookies

This website uses only essential cookies necessary for the site to function correctly. We do not use advertising cookies, tracking cookies, or third-party marketing cookies. You can control cookie settings through your browser preferences. Disabling essential cookies may affect the functionality of the website.

11. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of access — to request a copy of the information we hold about you
Right to rectification — to request correction of inaccurate or incomplete data
Right to erasure — to request deletion of your data, subject to our legal retention obligations
Right to restrict processing — to ask us to limit how we use your data
Right to data portability — to receive your data in a structured, machine-readable format
Right to object — to processing based on legitimate interests
Right to withdraw consent — at any time, for processing based on consent

To exercise any of these rights, please email us at memoryreversalmedical@gmail.com We will respond within 30 days.

12. Children’s Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If a consultation is being arranged for a minor, a parent or legal guardian must act as the responsible party and provide their own contact information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

14. Contact & Complaints

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: memoryreversalmedical@gmail.com Website: memory-reversalmedical.uk

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.